This Privacy Policy explains how okgame collects, uses, stores, shares, and protects personal information provided by players and visitors on the okgame platform (okgame.onl). We process your data in compliance with the Data Privacy Act of the Philippines (Republic Act No. 10173) and in alignment with PAGCOR's data governance guidelines for licensed online gaming operators.
okgame is the operator of the online gaming platform accessible at okgame.onl and is the data controller responsible for your personal information as described in this Privacy Policy. As the data controller, okgame determines the purposes and means of processing personal data collected through the Platform.
okgame is registered and operates in compliance with applicable Philippine laws, including the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. okgame aligns its data governance practices with PAGCOR's requirements for licensed online gaming operators.
For all privacy-related inquiries, concerns, or requests to exercise your data subject rights, please contact the okgame Data Protection Officer at [email protected]. We will respond to verified requests within fifteen (15) calendar days.
okgame collects the following categories of personal data from players and platform visitors. Collection occurs only to the extent necessary for the purposes described in Section 4 of this Policy.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Registration & KYC |
| Contact Data | Email address, mobile number, residential address | Registration |
| Identity Documents | Government-issued ID (e.g., PhilSys ID, Passport, Driver's Licence), selfie verification | KYC verification |
| Financial Data | GCash number, PayMaya number, bank account details, transaction history | Deposit & withdrawal |
| Gaming Data | Wager history, game preferences, session duration, win/loss records, bonus activity | During platform use |
| Technical Data | IP address, device identifiers, browser type, operating system, geolocation data | Automatic, on access |
| Usage Data | Pages visited, features used, click patterns, session timestamps | Automatic, on access |
| Communications Data | Live chat logs, email correspondence, support ticket records | Support interactions |
okgame does not intentionally collect sensitive personal information beyond what is necessary for lawful identity verification and AML compliance, including government ID document data required under PAGCOR's KYC guidelines and the Anti-Money Laundering Act of the Philippines.
okgame collects personal data through the following methods:
Information you voluntarily provide when you register an Account, complete KYC verification, make a deposit or withdrawal, contact okgame customer support, or respond to surveys or promotional offers.
Technical and usage data collected automatically when you access and interact with the okgame Platform through cookies, web beacons, server logs, and similar tracking technologies. See Section 8 for details on okgame's cookie practices.
okgame may receive personal data from third parties in limited circumstances, including:
okgame processes your personal data for the following clearly defined purposes:
Under the Data Privacy Act of the Philippines, okgame processes your personal data on the following legal bases:
Where okgame relies on consent as a legal basis, you have the right to withdraw that consent at any time by contacting [email protected] or adjusting your communication preferences within your Account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
okgame does not sell, rent, or trade your personal information to third parties. We share your data only in the following limited and controlled circumstances:
okgame engages third-party service providers who process personal data on our behalf as data processors, strictly for the purposes outlined in this Policy. These include payment processors, KYC and identity verification providers, cloud hosting and infrastructure providers, fraud detection services, and customer support platform vendors. All service providers are contractually required to process data only on okgame's instructions and to maintain appropriate data protection standards.
okgame is required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and other competent Philippine government authorities when disclosure is required by applicable law, regulation, or lawful order. okgame will notify affected Players of such disclosure where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of okgame's business, your personal data may be transferred to the successor entity as part of the transaction, subject to the same data protection obligations as described in this Policy.
okgame may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify individual players with analytics partners, industry bodies, or for research purposes.
The okgame platform may use service providers and infrastructure located outside the Philippines. Where personal data is transferred outside the Philippines, okgame ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012, specifically the cross-border data transfer provisions under Section 21 of RA 10173 and the NPC's applicable implementing rules.
okgame implements appropriate safeguards for international data transfers, including contractual data processing agreements that impose equivalent data protection obligations on the receiving party. Players may request information about specific international transfer arrangements by contacting the okgame Data Protection Officer.
The okgame platform uses cookies and similar tracking technologies to provide a functional, personalized, and secure user experience. A cookie is a small text file stored on your device by your browser when you visit a website.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or receive notifications about cookies. Please note that disabling essential cookies will impair your ability to log in to and use the okgame platform. Instructions for managing cookies are available in your browser's help section.
okgame retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes or enforce agreements. The following general retention periods apply:
Upon expiry of the applicable retention period, okgame will securely delete or anonymize personal data in accordance with the NPC's data disposal guidelines.
okgame implements technical, organizational, and administrative security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that poses a real risk to affected players, okgame will notify the National Privacy Commission and affected individuals within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
While okgame takes reasonable steps to protect your data, no method of transmission over the internet or electronic storage is entirely secure. You are encouraged to use a strong, unique password for your okgame Account and to enable two-factor authentication for additional protection.
Under the Data Privacy Act of the Philippines, you have the following rights with respect to your personal data held by okgame. To exercise any of these rights, please submit a written request to [email protected]. okgame will respond to verified requests within fifteen (15) calendar days.
You have the right to know whether okgame holds personal data about you, how it is collected, how it is used, and with whom it is shared — as described in this Privacy Policy.
You may request a copy of the personal data okgame holds about you, together with information about how it is processed.
You may request correction of inaccurate or incomplete personal data held by okgame. For KYC-verified data, additional documentation may be required.
You may request deletion of personal data that is no longer necessary for the original purpose, subject to overriding legal retention obligations under AMLA and PAGCOR regulations.
You may object to processing of your personal data based on legitimate interests or for direct marketing purposes. okgame will cease such processing unless compelling grounds override your objection.
You may request a copy of personal data you have provided to okgame in a structured, commonly used, machine-readable format, where technically feasible.
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe okgame has not handled your personal data in accordance with the Data Privacy Act. The NPC can be reached at privacy.gov.ph.
The okgame platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with PAGCOR's minimum age requirements for online casino gaming. okgame does not knowingly collect personal data from individuals under the age of 21.
Where okgame discovers that personal data has been collected from an individual who does not meet the minimum age requirement, we will promptly delete the data, terminate the associated Account, and take all necessary steps to comply with applicable law. If you believe a minor has accessed the okgame platform, please notify us immediately at [email protected].
With your consent, okgame may send you promotional emails, SMS messages, and platform notifications about bonuses, new games, sports betting odds, and special events. We will not send unsolicited marketing communications to players who have not opted in.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent does not affect your ability to use the okgame platform. okgame will still send you essential transactional communications related to your Account, deposits, withdrawals, and security alerts, as these are required for the delivery of the service.
okgame reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify you by email to your registered address and by posting a prominent notice on the okgame platform before the changes take effect.
Your continued use of the okgame platform after the effective date of a revised Privacy Policy constitutes your acknowledgment of the changes. If you do not accept the revised Policy, you may close your Account in accordance with the okgame Terms & Conditions.
We encourage you to review this Privacy Policy periodically. The "Last Reviewed" date at the top of this document indicates when the Policy was most recently updated.
For any questions, concerns, or requests related to this Privacy Policy or okgame's handling of your personal data, please contact the okgame Data Protection Officer:
okgame is committed to resolving all privacy-related concerns in a fair, transparent, and timely manner. We will acknowledge all verified data subject requests within seventy-two (72) hours and provide a substantive response within fifteen (15) calendar days, as required under the Data Privacy Act of the Philippines.
Privacy compliance at okgame goes beyond a legal document. Here's what our commitment to the Philippine Data Privacy Act looks like in practice.
okgame processes all player data in full compliance with the Data Privacy Act of the Philippines (RA 10173) and the implementing regulations of the National Privacy Commission. Your rights as a data subject are fully recognized and upheld.
All data transmitted between your device and the okgame platform is protected by SSL/TLS encryption. Sensitive data — including government ID documents and financial details — is also encrypted at rest in our secure systems.
okgame collects only the personal data necessary for account management, identity verification, payment processing, and regulatory compliance — nothing more. We do not build commercial profiles or sell your data.
Marketing consent at okgame is separate from account registration and can be withdrawn at any time without affecting your access to okgame's gaming services. We keep a clear audit trail of all consent records.
okgame retains your personal data only for as long as required by law and legitimate business purposes, with defined maximum retention periods for each data category as described in Section 9 of this Policy.
In the event of a personal data breach that poses real risk, okgame will notify the National Privacy Commission and affected players within 72 hours — fulfilling our obligations under NPC Circular 16-03.
okgame takes your privacy as seriously as your gameplay. Log in or explore the platform knowing your personal data is protected under Philippine law and our own rigorous internal standards.